Privacy Policy

Introduction

The domain name www.superchild.com (“Site”) is owned and operated by Super Child Pvt. Ltd. (“Super Child” or “We” or “Us”). We value the trust you place in us and insist on maintaining the highest standards for secure transactions and the privacy of customer information.

This Privacy Policy (“Policy”) outlines the types of personal information we collect from users, the purpose of collecting such information, how we use it, with whom it is shared, and the options available to users. If you do not agree with any part of this Policy, please discontinue use of the Site.

Our Policy may change at any time without prior notice. Continued use of the Site constitutes acceptance of the revised Policy. You are advised to review this page periodically to stay updated.

What We Collect

We may collect personal identifiable information when you:

• Register or create an account on the Site
• Communicate with us via phone, email, or chat
• Participate in contests, surveys, or promotions
• Use the Gift Card service or attend our events

This may include your name, email, postal address, phone number, payment details, product preferences, IP address, opinions, and device-related data ("Personal Information").

You may also provide sensitive information such as bank or card details, passwords, physical health details, medical history, and gender ("Sensitive Information").

The Site is intended for users above 18 years of age. We do not knowingly collect data from minors. If a minor provides data, their guardian will be held liable for misuse.

Purpose of Collecting Information

We use your information to:

• Deliver orders to you or your recipients
• Process transactions such as gift cards
• Understand and enhance your shopping experience
• Conduct research and performance benchmarking

You may choose to opt out of receiving marketing communications at any time.

Sharing Your Information

Only authorized personnel at Super Child Pvt. Ltd. have access to your information. We may share your Personal and Sensitive Information with:

• Our affiliates and service providers working on our behalf
• Third parties with your consent (e.g., social media integrations)

We do not sell or rent your information to third parties. However, if we merge, sell, or restructure our business, we may transfer your data to the relevant entity. We may also disclose your information when required by law.

Cookies

We use cookies to track your preferences and enhance your experience. Cookies are small files stored on your device to keep records of activities such as pages visited or preferences saved.

By using our Site, you consent to the use of cookies. You can block cookies via browser settings, but it may affect site functionality.

Retention of Data

We retain your data only as long as necessary or as mandated by law. This includes legal, administrative, or reporting purposes. Data is safeguarded against unauthorized access or misuse.

We implement administrative, technical, and physical safeguards to protect your data.

Opt-Out

You may opt out of marketing and promotional communications by contacting us at the details provided below.

Withdrawal of Consent

If you wish to withdraw consent for the use of your information, please email us at info@superchild.com.

Security

We strive to ensure the security and accuracy of your data. While we take necessary precautions, we are not liable for data breaches caused by unauthorized third-party access.

Contact Information

Customer Service Desk
Email: info@superchild.com
Contact Days: Monday to Friday (11:00 a.m. to 06:00 p.m.)